Privacy Policy
At CARBON SUPPLY CHAIN, located at 14351 Pendragon Way, Fishers, IN, 46037, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our various services and online platform, particularly in the context of transportation logistics and supply chain management.
Information We Collect
We collect various types of information to provide and improve our logistics and supply chain services.
- Personal Data: This includes information that can identify you as an individual, such as names, email addresses, phone numbers, postal addresses, and job titles. We collect this when you interact with our service, request a quote, use our platform, or communicate with us.
- Company Information: Details about the organizations we work with, including company names, addresses, tax identification numbers, and contact information for key personnel.
- Logistics and Transactional Data: Information related to shipments, such as origin and destination, cargo details, customs information, tracking data, payment details, and service history.
- Technical Data: Information automatically collected when you access our online platform, including IP addresses, browser types, operating systems, referring URLs, pages viewed, and access times. This helps us ensure the security and functionality of our service.
How We Use Your Information
We use the collected information for various purposes essential to our supply chain and logistics operations:
- To Provide Services: Processing and fulfilling logistics requests, managing shipments, tracking cargo, and facilitating communication between parties involved in the supply chain.
- For Account Management: Creating and managing user accounts, verifying identity, and providing customer support.
- For Communication: Sending service updates, confirmations, invoices, and responding to inquiries.
- For Improvement and Development: Analyzing usage patterns to improve our online platform, optimize logistics processes, and develop new services.
- For Legal and Compliance Purposes: Adhering to applicable laws, regulations, and industry standards, including customs regulations, data protection laws, and fraud prevention measures.
- For Marketing: With your consent, we may use your contact information to send you promotional materials about our services that we believe may be of interest to you.
How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We engage trusted third-party companies and individuals to facilitate our services, perform service-related tasks, or assist us in analyzing how our service is used. These may include carriers, freight forwarders, customs brokers, IT service providers, and payment processors. These third parties are obligated not to disclose or use your information for any other purpose.
- Business Partners: Where necessary for integrated services or joint offerings, always with appropriate data protection agreements in place.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure servers, and regular security assessments. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise retention period for your data will vary depending on the type of data and the purposes for which it is processed. When it is no longer necessary, we will securely delete or anonymize your data.
Your Data Protection Rights (GDPR and Other Laws)
Depending on your location and circumstances, you may have the following rights concerning your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that inaccurate or incomplete personal data be corrected.
- Right to Erasure ( "Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
- Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any changes by posting the new Privacy Policy on our online platform. We encourage you to review this Privacy Policy regularly for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CARBON SUPPLY CHAIN
14351 Pendragon Way,
Fishers, IN, 46037